By registering or purchasing online, you expressly guarantee Chelsy Boutique your consent to use your personal data and address, as well as the data relating to your purchases and forms of payment. These data will be stored and processed electronically and may be used for communication purposes that reinforce and personalize the offer of products, services, promotional or advertising campaigns or for processing orders. The personal data of the users/customers of this website will be processed in accordance and in compliance with the Portuguese Data Protection Commission.
You have the right to the protection of your personal data. Chelsy Boutique respects users' right to information about the collection and processing of their personal data.
Codezone - official partner and manager of the website www.chelsyboutique.com - acts as the controller of personal data, determines the purposes and means by which your personal data are processed, including all security measures. Codezone ensures that personal data is processed in Portugal in a correct and lawful manner and in accordance with good practice.
We apply the principle of strict necessity when processing data that can identify you personally, directly or indirectly. For this reason, this website has been designed so that the use of your personal data is minimal and does not exceed the original purpose for which it was collected and/or processed.
• TREATMENT OF PERSONAL DATA
Codezone is responsible for managing the website and processing the data collected during its navigation, being able, in this context, to use the services of third parties (subcontractors), who will act in the name and on behalf of Chelsy Boutique, being also obliged to implement the technical security and organizational measures applicable under the law.
In the context of your browsing on the website, Chelsy Boutique may collect and process the following categories of data for the purposes listed below:
a) When you carry out purchase processes for products sold on this website, we collect your personal data on the purchase form (e.g., name, e-mail address, date of birth, size, address, telephone number) only for the purpose of selling, sorting and shipping the products ordered by you through TNT, CTT or UPS carriers
b) When you record a delivery address, we collect your personal data in order to simplify the preparation of your future orders;
c) When you register on our website you accept the sending of commercial messages by e-mail;
d) We will also collect data regarding your use of the website, for statistical purposes and to improve the user experience of the website, including your IP address, browsing behaviour through the Hotjar tool, and other interaction data through Google Analytics and Facebook Pixel tools.
e) When you choose to contact us via chat and/or WhatsApp, the data collected (name, phone contact) is for purchase support or after sales clarification only.
f) If you subscribe to our newsletter with information about our products and services, you will be asked for an e-mail address, which will only be used to send that newsletter. In the event of an account registration associated with the subscription, the following personal data will be collected: IP location, first and last name;
g) When you choose to receive an automatic notification when an item is out of stock in its size, we save your e-mail address, size and item to inform you about the new stock via e-mail.
Should there be any changes regarding your personal data, we ask you to communicate it to the following e-mail address: email@example.com.
Unless otherwise stated, your personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Your personal data will only be communicated to third parties when it is necessary to process an order, namely:
- Electronic payment services, by credit or debit card through the If Then Pay institution;
-Processing of purchased products;
- Selecting, packing and shipping items;
- Solving questions or doubts related to the sale of products;
- Processing payments for the purchase of articles;
- Process returns of articles.
Chelsy Boutique may have access to personal data of third parties that are disclosed by users of this website, for example, when a user buys a product to be sent to a friend or when the user who pays for the product is different from the recipient of such product.
In any case involving the disclosure of sensitive/confidential data to Chelsy Boutique, you will be solely responsible for the unlawful disclosure and use of such data by third parties.
You should note that, except as provided in the following, the personal data we ask you to provide to us, including email address, address, credit or debit card number and telephone number, are necessary for the processing of your order and the purchase of products on this website in order to comply with obligations under applicable laws and regulations or to provide other services provided on this website and orders by you.
Accordingly, refusal to provide us with certain personal data may prevent us from processing your order for the purchase of products or the provision of other services on this website.
Failure to provide your personal data may justify our refusal to process your order for the purchase of products on this website or for the provision of services.
The disclosure of your personal data beyond what is necessary to comply with legal or contractual parameters or to provide the services you have requested is optional and has no effect on your use of this website or its services and purchase of products. We will inform you if your personal data is mandatory or optional by marking with an asterisk (*) the information that is mandatory to fill in. Failure to fill in the optional data will not result in any penalty.
You may at any time request a copy of your stored data by emailing firstname.lastname@example.org.
• DISCLOSURE OF YOUR PERSONAL DATA
Your personal data may be disclosed to third parties who provide specific services, such as external entities hired by Chelsy Boutique, or who autonomously process the personal data collected by Chelsy Boutique and in connection with the fulfillment of a contract for the purchase of products on this website.
Any disclosure will be made without exceeding the purpose for which your personal data were collected and subsequently processed.
In addition, your personal data may be disclosed to third parties for:
- comply with applicable laws,
- respond to judicial and government inquiries,
- be in accordance with valid legal procedures,
- protect the rights or property of Chelsy Boutique.
In the event of a change in the corporate structure of Chelsy Boutique, including, without limitation, by merger, consolidation, sale, liquidation, or substantial transfer of assets, Chelsy Boutique may, at its sole discretion, transfer, sell or assign personal data collected through this website, including, without limitation, personally identifiable information and aggregate user information, to one or more affiliates or unaffiliates.
In any case your personal data will not be disclosed to third parties without being informed or without your consent, when this is required by law, except as provided herein.
• CONFIDENTIALITY AND SECURITY
Chelsy Boutique, as the responsible for the management of the website, is committed to making the best efforts to ensure the privacy of data collected and/or transmitted online. The security and privacy of the data collected are aspects that are of crucial importance to us, and Chelsy Boutique is committed to protecting the security of that data. To this end, it uses security technologies and procedures designed to protect the data collected from unauthorized access, use or disclosure. However, it is not possible for Chelsy Boutique to completely eliminate security risks.
Access to the data collected is limited to Chelsy Boutique employees, any subcontractors and third parties who need such access to perform the functions of providing products and services to the user.
Access may also be made available to official authorities, if necessary, to fulfill a legal or contractual obligation of Chelsy Boutique, namely when required by law or by any judicial or administrative order, provided it is issued by a competent body.
Chelsy Boutique warns you that the data collected on the website may, at the time of collection, circulate on the network without security conditions, running the risk of being seen and used by unauthorized third parties.
Chelsy Boutique uses automatic data collection systems such as cookies. Cookies are small text files stored on your computer by the websites you visit, constituting automatic procedures for collecting information regarding the preferences determined by a user during his visit to a particular website. Whenever the user re-accests the website in question, these files are automatically activated in such a way that the website is configured with the preferences registered in previous visits, allowing faster and more efficient navigation and eliminating the need to repeatedly enter the same information.
Most browsers automatically accept cookies and you should be able to accept, delete or reject them through the settings of each browser. The user can configure his browser to prevent the creation of cookies or to warn of the moment when this occurs. In the event of non-acceptance of cookies, navigation on the website remains possible, although the user experience will be adversely affected.
The information collected and/or stored by cookies used by Chelsy Boutique is not intended to obtain personal identification of the user and is only used to optimize its services and those of this website for the needs and preferences of the user and for the preparation of customized web pages.
• RIGHT TO INFORMATION, RECTIFICATION AND DISPOSAL
You have the right to obtain from Chelsy Boutique, at any time, the confirmation that your data are being processed, even if you are not registered on the website, as well as the communication of the same data in a perceptible way.
You have the right to obtain at any time from Chelsy Boutique:
a) the updating, rectification or integration of your personal data;
b) the deletion, transformation into anonymous or blocking of your personal data, which is treated as a violation of the law, even when the storage of data is not necessary for the purposes for which they were collected and subsequently processed;
c) confirmation that the operations in a) and b) have been notified to whom the data have been communicated or disseminated, except when this becomes impossible or if it means exceeding the protection of the rights it invokes.
You have the right to object, in whole or in part:
a) on legitimate grounds, to the processing of your personal data, even if it relates to the purposes for which it was collected;
b) the processing of your personal data for advertising or direct marketing purposes or to sell products or conduct market research or commercial communications.
You may freely exercise your rights at any time, provided that you do so in compliance with applicable laws and regulations, by sending your request to Chelsy Boutique via the following e-mail: email@example.com.
• CONTENTS AND SERVICES LINKED THROUGH THE WEBSITE
The website www.chelsyboutique.pt may include links, directories and even search engines that allow the user to access other websites, pages or portals of the Internet under the responsibility of third parties.